Welcome to the LOOSE website. By using this website and placing an order, you agree to the terms outlined below.

If you have any questions, please get in touch before making a purchase.

About Us

LOOSE is an independent clothing brand based in the United Kingdom.

Throughout these terms, "we", "us" and "our" refer to LOOSE. "You" refers to the customer or user of this website.

Using This Website

By accessing and using this website, you agree to do so lawfully and respectfully.

You must not:

• Use the website for fraudulent or unlawful purposes

• Attempt to gain unauthorised access to any part of the website

• Interfere with the operation or security of the website

• Reproduce or use website content without permission

We reserve the right to update, modify or remove website content at any time.

Product Information

We make every effort to ensure product descriptions, images, colours and sizing information are accurate.

However:

• Colours may vary slightly depending on your screen or device settings

• Measurements may vary within normal manufacturing tolerances

• Product photography is intended as a guide only

If you're unsure about a product, please contact us before ordering.

Pricing & Payment

All prices displayed on the website are shown in GBP (£) unless stated otherwise.

We reserve the right to change prices at any time.

Payment must be received in full before an order is dispatched.

Orders

Once an order has been placed, you'll receive an order confirmation email.

Acceptance of an order takes place when the goods are dispatched.

In rare circumstances, we may need to cancel an order due to:

• Product availability issues

• Pricing errors

• Suspected fraud or unauthorised activity

• Circumstances beyond our reasonable control

If this happens, any payment taken will be refunded.

Delivery

Delivery information, shipping options and estimated delivery times can be found on our Delivery & Returns page.

While we aim to meet all estimated delivery times, delays can occasionally occur due to factors outside our control.

LOOSE cannot be held responsible for delays caused by postal services, customs authorities or other third-party delivery providers.

Returns & Refunds

Information regarding returns, exchanges and refunds can be found on our Delivery & Returns page.

Your statutory rights as a consumer are not affected by these terms.

Intellectual Property

All content on this website, including logos, graphics, illustrations, photography, text and design elements, remains the property of LOOSE unless otherwise stated.

Content may not be copied, reproduced, distributed or used without prior written permission.

Website Availability

We aim to keep the website available and functioning correctly at all times.

However, we cannot guarantee uninterrupted access and may occasionally suspend the website for maintenance, updates or technical reasons.

Limitation of Liability

To the fullest extent permitted by law, LOOSE shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or the purchase of products.

Nothing in these terms limits any rights or protections that cannot be excluded under UK law.

Changes To These Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page and will take effect immediately upon publication.

Contact

If you have any questions regarding these Terms & Conditions, please contact us.